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Troubleshooting Zero-Price Product Cart Issues: A Step-by-Step Guide

Troubleshooting zero-price product cart, Zero-cost product not adding to cart, Fixing issues with free products in the cart 1
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Symptom

After applying the 8.2.0 update, you may observe that some products cannot be added to the shopping cart.

Cause

This behavior is observed in products with a recurring price of 0.00.

Solution

Please apply the 8.2.1 Maintenance Release via the Utilities > Update WHMCS page.

Workaround

Adjust the product's recurring price to 0.01 or change the Payment Type option from Recurring to Free.

Hotfix

A hotfix has been created for 8.2.0 only to correct this behaviour:

 

The End! should you have any inquiries, we encourage you to reach out to the Vercaa Support Center without hesitation.


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