You can send a custom email message whenever you create, terminate, or upgrade a service. To do this, you must set up a product or service and create an email template to use.
Custom Types and Email Templates
Custom email templates can use the following notification types:
- Welcome Email
- Termination Email
- Upgrade Email
You must create the email template in the correct template category (Product/Service Messages). Otherwise, it will not appear in the menu.
Assign a Welcome Email to a Product
To assign a Welcome Email message to a product or service:
- Log in to the WHMCS Admin Area.
- Go to Configuration > System Settings > Product/Services.
- Click the Edit icon for the product for which you wish to customize the welcome message.
- Go to the Details tab.
- Select the custom email notification that you created from the Welcome Email menu.
- Click Save Changes.
Assign a Termination Email to a Product
To assign a Termination Email message to a product or service:
- Log in to the WHMCS Admin Area.
- Go to Configuration > System Settings > Product/Services.
- Click the Edit icon for the product for which you wish to customize the termination message.
- Go to the Pricing tab.
- Select the custom email notification that you created from the Termination Email menu.
- Click Save Changes.
Assign an Upgrade Email to a Product
To assign an Upgrade Email message to a product or service:
- Log in to the WHMCS Admin Area.
- Go to Configuration > System Settings > Product/Services.
- Click the Edit icon for the product for which you wish to customize the upgrade message.
- Go to the Upgrades tab.
- Select the custom email notification that you created from the Upgrade Email menu.
- Click Save Changes.
The End! should you have any inquiries, we encourage you to reach out to the Vercaa Support Center without hesitation.
