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Resolving 'Connection Unsuccessful' Error with Microsoft: Troubleshooting Guide

Connection unsuccessful with Microsoft error, Troubleshooting Microsoft connection issues, Fixing connection errors with Microsoft applications 1
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Symptom

When configuring Microsoft® as your mail provider or for email importing, a Connection unsuccessful error message displays after you click Connect:

Connection unsuccessful. Please close this window and try again.
 
Connection unsuccessful. Please close this window and try again.

Cause

The Application (client) ID and Client Secret combination for your Microsoft Azure® app are invalid.

Resolution

Create a new app via the Microsoft Azure Portal. Make certain to copy the Application (client) ID and Client Secret Value correctly.

The Application (client) ID is displayed on the App's home screen:

Application (client) ID

The Client Secret Value is displayed on the App's Certificates & secrets screen after creating the secret:

Client secret Value
 
 
The End! should you have any inquiries, we encourage you to reach out to the Vercaa Support Center without hesitation.

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