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Admins may encounter the following error when configuring support department mail importing via POP or as a notification email:

cannot select INBOX, is this a valid transport?

cannot select INBOX, is this a valid transport?

Solution

To fix this issue:

  1. Click Edit at Configuration > System Settings > Support Departments.
  2. Change Port from 993 to 995 .
  3. Click Save Changes.

This will resolve the error.

Mail Importing Configuration
 
 
 
The End! should you have any inquiries, we encourage you to reach out to the Vercaa Support Center without hesitation.
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