Cyber Security · Incident Response

Already hacked?
We stop the bleeding first.

Malware removal, backdoor cleanup, and closing the exact hole that let the attacker in — then getting you off Google Safe Browsing and other blacklists. Message us directly on WhatsApp and a real person responds, no ticket queue.

  • Direct, urgent response
  • Root-cause identified, not just cleaned
  • Blacklist review included
  • Ongoing protection after recovery
Incident Response Live
Direct
WhatsApp response
Root cause
Found & closed
Delisting
Blacklist review handled
Yearly
Protection contract after

We don't just clean the symptoms — we close the door the attacker used.

Fast, direct response
Straight to our security team.
Real remediation
Not just a surface-level scan.
Blacklist review
Google Safe Browsing & more.
Long-term protection
So it doesn't happen again.
Common signs of compromise

Recognize any of these? We've fixed all of them before.

These are the real, common ways hosted websites get compromised — not hypothetical scenarios.

SEO spam

Spam Injection

Hidden pharmacy, gambling, or unrelated-product pages and links suddenly appearing on your site.

Redirects

Malicious Redirects

Visitors — or search engines — getting silently redirected to a different, malicious site.

Defacement

Site Defacement

Your homepage replaced with an attacker's message or image — the most visible sign, but rarely the only damage.

Backdoors

Webshells & Backdoors

Hidden files giving an attacker ongoing remote access, even after you think the site is clean.

Access

Admin Account Takeover

Unrecognized admin users or logins, usually from weak or reused passwords.

Warnings

Browser or Search Warnings

Google, Chrome, or your hosting provider flagging your site as unsafe or containing malware.

Our recovery process

A structured process, not guesswork.

The same detect-contain-eradicate-recover sequence real incident response teams follow, applied to your site.

1

Detect & Confirm

We scan and confirm exactly what's been compromised — every affected file and injected code path.

2

Contain & Preserve

We isolate the site and back up the current state before making any changes, in case forensic evidence is needed.

3

Eradicate

Every piece of malware, every backdoor, and every unauthorized file — removed completely, not just hidden.

4

Recover & Harden

We patch the exact vulnerability that let the attacker in, rotate every credential and key, and harden the site against a repeat.

5

Blacklist Review

We request review with Google Safe Browsing and other services flagging your site, so visitors and search rankings recover too.

Reputation recovery

Being clean isn't enough — you need to be recognized as clean.

A hacked site often stays flagged even after it's fixed, unless someone actively requests review with each service.

Google Safe Browsing

We use Search Console's real Security Issues report to document the fix and formally request a review — the correct, official process.

Norton Safe Web

We request reassessment so Norton-protected visitors stop seeing a warning when they reach your site.

McAfee WebAdvisor

The same request-review process for McAfee's browser-reputation service, so its users see your site as safe again.

Review timelines are set by each service, not by us — but we submit every request correctly the first time, with the documentation each one actually asks for.

After recovery

Cleaning up is only half the job.

A site that was compromised once is statistically more likely to be targeted again unless the underlying gap is closed for good.

We tell you exactly how it happened

A clear root-cause explanation — not just "it's clean now," but what let it happen in the first place.

We recommend ongoing protection

Most clients move into our Managed Protection yearly contract right after recovery — continuous monitoring so this doesn't happen twice.

A full audit is available too

If you want deeper assurance beyond the immediate fix, our full security audit covers everything else on your site, not just the exploited path.

Questions

Before you message us

How fast can you respond?
Message us directly on WhatsApp — this is a direct line to our security team, not a support ticket queue.
Will you need access to our hosting/site?
Yes — we'll ask for the access needed to investigate and fix the issue directly (hosting control panel, FTP/SFTP, or WordPress admin, depending on your setup).
Can you guarantee delisting from Google Safe Browsing?
We submit every review request correctly and promptly, but final review timing and outcome are controlled by Google and other services, not by us.
What if we don't know how we were hacked?
That's normal — root-cause identification is part of our process. We'll tell you exactly what happened once the investigation is complete.
Do you offer anything to prevent this happening again?
Yes — most clients move into our Managed Protection yearly contract immediately after recovery.
Hacked right now?

Message us directly — don't wait.

The sooner we start, the less damage a compromised site does to your visitors, your data, and your search rankings.

A real person from our security team responds directly — no automated queue.